IT services · Canpol Bis

Process automation with AI and n8n

Many tasks in a company repeat every day: retyping data, sending notifications, preparing reports. We automate them with n8n and AI models so your team can focus on work that really needs a person.

In short

Process automation with n8n and AI means building workflows that connect applications and language models so repetitive tasks run without human input. Canpol Bis deploys n8n, API integrations, chatbots grounded in company data, and quality control with logging.

What the service includes

Process analysis

We identify tasks worth automating and estimate the time saved.

n8n workflows

We build scenarios connecting sites, stores, mailboxes, spreadsheets and company systems.

Document and email handling

Automatic message classification, data extraction from documents and draft replies for approval.

Chatbots and AI assistants

An assistant that answers customer questions based on your content and product catalogue – on your site or in a messenger.

Reports and notifications

Recurring sales summaries, low-stock alerts and reminders for your team.

Human oversight

Critical decisions go through approval, and every action of the automation is logged.

Technical approach

Platform

n8n runs on your own server (Docker), with separated environments, credential management, scheduling and an execution queue.

Workflows

Triggers via webhooks or schedule, conditional branches, data mapping, delayed retries and separate error-handling workflows with alerts.

AI models

Language-model calls via API with structured output (JSON schema), response validation, context-length control and prompt versioning.

Chatbots and RAG

Answers grounded in company content: document indexing, embeddings, semantic search and sources cited in the response.

Control and security

Human approval for critical actions, restricted API-key permissions, data anonymisation and execution logs for audit.

GDPR compliance

Minimising data sent to external services, defined retention periods and documented workflows.

Technologies and standards

  • n8n
  • Docker
  • Webhooks / REST API
  • LLMs via API
  • Embeddings · RAG
  • JSON schema
  • PostgreSQL / MySQL

Who is it for?

This service is for small and medium-sized companies where staff lose time moving data by hand between tools or answering the same customer questions again and again.

How we work

  1. 1

    Discovery and analysis

    We learn about your business, goals and current tools, then agree on scope and priorities.

  2. 2

    Proposal and quote

    We present a plan, timeline and quote before any work begins.

  3. 3

    Implementation and testing

    We deliver in stages, show progress and test the solution on real devices.

  4. 4

    Launch and support

    We deploy to production, train your team and stay available after go-live.

FAQ

Frequently asked questions

What is n8n?

It is a tool for building automations that connects different applications and services into one workflow. It can be installed on your own server, so your data stays under your control.

Does AI make mistakes?

Yes, which is why we design processes with control: important actions require human approval and automations record what they did.

Which processes are best to automate?

Repetitive, rule-based ones: order flow, data transfer between systems, reports, notifications and answers to typical questions.

Is customer data safe?

We design workflows in line with GDPR and minimise the data passed to external services. Details are agreed before deployment.

How do you prevent wrong AI answers?

Answers are grounded in company content (RAG), output format is validated, the topic scope is limited and difficult cases are passed to a human. All executions are logged.

Can n8n be run on my own server?

Yes. n8n is available as a self-hosted version, which keeps data and credentials in your own infrastructure.

Let’s talk about your project

Tell us what you need. We will come back with a proposal and a quote.

Content last updated: 15 October 2026